Last updated: 05-12-2025
1. Introduction
Welcome to Avtar Nasha Mukti Kendra. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, how we store and protect it, and your rights. By using our website or contacting us, you agree to the practices described in this policy.
2. What Information We Collect
We may collect the following types of information when you interact with our website or contact us:
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Personal information you provide voluntarily: Name, phone number, email address, any additional details you submit via contact/appointment forms or during enquiry/registration.
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Communications data: Details of any communication between you and us (emails, phone calls, messages) when you contact us.
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Technical / Usage information (if applicable): When you visit our website, we or our service providers may collect non-identifiable data such as IP address, browser type, device type, pages viewed, time and date of visit — for analytics and site performance.
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Cookies or tracking technologies (if used): We may use cookies or similar technologies to enhance website functionality, remember preferences, or analyze website usage.
3. How We Use Your Information
We use the collected data for the following purposes:
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To respond to your enquiries or appointment/registration requests.
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To provide you with information about our services (de-addiction, counselling, treatment).
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To manage, operate, and improve our services and website.
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To maintain communication with you (phone, email) when needed.
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For internal record-keeping and administrative purposes.
We do not sell or rent your personal information to third parties for marketing.
4. Data Security and Storage
We take reasonable steps to protect the data you provide. We store personal data securely, both physically (if printed) and electronically — limiting access to authorized staff only. However, no method of transmission over the internet or electronic storage is 100% secure; so while we strive to protect your data, we cannot guarantee absolute security.
5. Data Sharing and Disclosure
We will not share your personal data with outside parties except:
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If needed to provide the services you request (for example coordinating admission, follow-up).
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When required by law or to protect legal rights.
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With third-party providers who help us operate the website or deliver services — and only under confidentiality obligations.
6. Cookies and Tracking (if applicable)
If our website uses cookies or similar technologies, you can choose to disable or refuse cookies via your browser settings. Doing so may affect certain functionalities of the website. Cookies help us improve user experience and analyze site usage for better service.
7. Consent
By using our website or providing information to us (contact form / phone / email), you consent to the collection and use of your data in accordance with this Privacy Policy.
If you later wish to withdraw your consent or request deletion/ modification of your data, you may contact us (see Contact section below).
8. Your Rights
You have the right to:
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Request access to your personal data we hold.
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Request correction or update of incorrect or outdated information.
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Request deletion of your personal data, subject to applicable laws and our legitimate obligations (e.g., record-keeping for legal or treatment purposes).
To exercise these rights, please contact us using the details below.
9. Changes to This Policy
We may update our Privacy Policy from time to time. The “Last updated” date will reflect the change. We encourage you to review this page periodically. Significant changes will be notified by posting the updated policy on our website.
10. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Avtar Nasha Mukti Kendra
Phone: 9074671601
Email: [Insert email — if available]
Address: House No 4, Villa (4*4), Railway Crossing, behind Housing Board Apartment, near Kachna Road, Khamardhi, VIP Colony, Raipur, Chhattisgarh 492014